Slack
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1 minute ago

Overview

With Slack for Hellonext, you can create Hellonext posts from Slack messages besides being able to setup channel and personal notifications. Whether you are in a channel or a direct message thread on Slack, you can quickly turn that into a Hellonext post with just a couple of clicks. You also know which post was created from Slack, and link back to the message from which the Hellonext post was created.

Configuration

Follow these steps below to integrate Slack with Hellonext to create feedback posts from Slack, get notified about new feedback from Hellonext on a Slack channel and more.

1

Create your Hellonext account

Incase you don't have a Hellonext account, create a free account ↗. If you already have a Hellonext account, please login here ↗

2

Connect Slack from Hellonext

  1. Navigate to your Admin Dashboard.
  2. Click on Organization Settings from the sidebar.
  3. Navigate to Integrations navbar item.
  4. From the list, choose Connect button for the Slack integration.
Integrate Hellonext with Slack - Step 1
  1. You will be redirected to Slack's website where you can choose your workspace. Now, click on Continue button to proceed with the integration.
  2. Hellonext will now request permission to access your Slack workspace. Scroll down and choose a slack channel where Hellonext requires to post to as an app. Click on Allow.
  3. Congratulations. You have successfully integrated Slack with Hellonext.
Integrate Hellonext with Slack - Step 2

The above screen is what you will see when you try to create a new post on Hellonext from Slack.

Using Hellonext for Slack

Create new post

Hellonext for Slack allows you to create a new post from within Slack. Follow these steps:

Using / command

In the message box, type /hellonext command to quickly trigger the new post modal within Slack. You can do this in any channel or direct message. With any / command, you cannot do this on Slack threads.

Using more actions

Alternatively, you can use the more actions menu ••• to create a Hellonext post from a Slack message. When performing this action, it would pre-populate title and the description fields from the message you triggered this action from.

P.S.: This action can be performed on channel and direct messages.

Disconnecting Slack Integration from Hellonext

There could be situations where you might have to disconnect the Slack integration from Hellonext. You can do this in simple steps.

  1. Navigate to your Admin Dashboard.
  2. Click on Organization Settings from the sidebar.
  3. Navigate to Integrations navbar item.
  4. From the list, choose Configure button for the Slack integration.
  5. Now click on Disconnect button to disable Slack integration.

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