The Feedback Management Platform
5,185+ organizations trust Hellonext to drive customer feedback initiatives
How it works
One tool to complete your customer feedback loop
Capture & Organize Feedback
Gather feedback using Feedback Boards on Hellonext, either publicly or privately from your customers. As your customers vote on feedback, the most wanted ones, come up top.
- Change moderation policy to approve the feedback before it is shown to other customers.
- Embed individual boards to your product website or mobile apps to capture feedback from within your product.
- Use your existing authentication using Hellonext's Single Sign-on ↗
- Automatically update people to close the feedback loop.
Create & Publish Product Roadmap
Show your customers what you are working on by listening to their feedback. Publish updates by changing the status of the feedback.
- Change the status of the updates to let your customers know what you're working on.
- Get your team involved by assigning feedback to them.
- Sync feedback between platforms with powerful integrations.
- Create a visual representation of the roadmap for your team's purpose or to showcase to your customers.
Announce product updates
Show your customers that you are improving your product regularly. Don't let some features go under the radar with Hellonext's Changelog portal.
- Close the feedback loop by publishing Changelog.
- Customize the Changelog to look like your brand with widgets and more.
- Integrate Changelog within your product to let your customers know what's new with your product.
Make informed decisions
Know what to work on next and make important product decisions based on data points. Hellonext's powerful dashboard provides you a single view for all you need to know.
- Segregate and group customers based on tags.
- Use the powerful search to quickly find the feedback provided by your customers.
- Take advantage of the powerful features of Hellonext's Dashboard to know what you should work on next.
Seamlessly integrates with your existing workflow
Integrates deeply with 1000+ tools that you are already using. Send data in or data out from Hellonext.