Getting an uncanny experience with Canny? We have got you covered with featureOS. Trusted by fast-growing companies, and loved by their customers.
Naturally most preferred.
Second mover. Could be good.
Feature | featureOS tier | Canny tier |
---|---|---|
Pricing | $149/month (Highest) | $399/month (Highest - Limited) |
Posts | Unlimited | Unlimited |
Administrators | 10 free + $10/mo for add-on | 5 free + $40/mo for add-on |
Tracked Users | Unlimited | Unlimited |
Managers | 20 free + $5/mo for add-on | 5 free + $40/mo for add-on |
Remove Branding | Yes | No |
Customer Success Managers | $5/mo/CSM | No |
Custom Statuses | Yes | No |
Integrations | Unlimited | 2 for $99/mo |
Private Comments | Yes | No |
Azure AD Integration | Yes | No |
OneLogin Integration | Yes | No |
Salesforce Integration | Yes | No |
AI Assistant | All Plans | On $399/mo Plan |
Poor Customer Experience | No | Yes |
Feature | featureOS tier | Canny tier |
---|---|---|
Annual Discounts | 2 months free | 15% Off |
Live Chat Support | Yes | Yes |
Phone Support | Enterprise Plan | No |
Security Review | Yes | No |
Custom onboarding | Yes | No |
Canny.io has a free tier with very limited functionality. Their pricing plans starts from $499 per month. With more usage, Canny can cost you thousands of dollars per month.
Yes. In 2022, Canny started offering a free plan after disappointing hundreds of customers who paid for those services.
Canny's free plan does not include important features like Private Boards, Internal Comments, Custom Statuses, Customer Support, Email whitelabling and so much more. Free plan on Canny.io is a good marketing gimmick to get users to move to $499/month.
The feedback that you submit for a product who is using Canny.io is called Canny feedback. It is not an industry term per se. Canny feedback is a community created term used within product organizations using Canny to manage product feedback.
Canny.io is often used as a product feedback collection tool. Canny is an enterprise product which is priced at $499 per month and has a dynamic pricing which could cost even more.
Canny.io is an expensive product that works for large-enterprises. Canny.io is considered not good for small teams since it costs a lot of money to gather product feedback via Canny.
No. Canny does not comply with SOC2 for their basic tier customers. If you need to use Canny with SOC2 compliance, you need to pay $499/month plan.
No. Even if you would like to pay more than what they charge you every month, you cannot remove the "Powered by Canny.io" message from your feedback portal. <a href="https://featureos.app">featureOS</a> does.
<p>It is quite simple. From your Canny.io account, create an API key, and share it with us to help you with the migration. featureOS Product team will help you migrate all your data from Canny into featureOS within hours. Not days.</p>
Sort of. With the announcement of Canny's free plan, the company has decided to support SOC complaince for general customers. Instead, SOC2 is offered only for customers on their paid plan, which has caused doubts among their customer base.