Top 11 Canny Alternatives in 2024

Are you currently looking for the best alternative to Canny in 2024 and couldn’t find the right one? Don’t worry, we have your back! In this article, we will look deeper into the pros and cons of the top feedback management softwares, making you choose the best one for your business.

Have a look at the list of alternatives we have provided that can help in the growth of your business!

• featureOS
• Upvoty
• Frill
• Sleekplan
• Rapidr
• Productboard
• Olvy
• Nolt.io
• Pendo.io
• Supahub
• Uservoice

Why Canny Needs an Alternative?

Though Canny is one of the best performing feedback softwares in the industry, people are looking for an alternative because of Canny’s limitations.

1. Expensive Pricing: Canny’s pricing starts at $400 per month, which is comparatively high. Many other tools on the market offer similar features for a fraction of the cost.
2. Noticeable Branding on Free Plan: Canny.io displays branding even on its free plan, which may not be desirable for some users.
3. Integration Overload: While this extensive list of integrations offers versatility, some businesses might find it overwhelming, particularly if they don’t utilize many of the paired tools.

1. featureOS

featureOS stands out as the premier feedback management tool in today’s market, offering unparalleled ease of use and reliability to elevate your business operations. Catering to businesses of all sizes, it has earned the trust of numerous organizations.

Features of featureOS

featureOS is renowned for providing customers with a comprehensive and feature-rich experience. Here are the standout features:

1. Robust Feedback Aggregation Engine: Leveraging a powerful engine, featureOS aggregates feedback from over 10 diverse sources, ensuring a comprehensive understanding of user sentiments and preferences.
2. Versatile Modules: featureOS offers essential modules including Feedback Boards, Roadmap, Changelog, and Knowledge Base, providing users with all the necessary tools to manage and prioritize feedback effectively.
3. Single Sign-on and OpenID Support: With support for Single Sign-on and OpenID, featureOS ensures seamless and secure authentication, enhancing user convenience and data security.
4. Multilingual Support: featureOS supports over 20 languages, enabling businesses to cater to a global audience and engage with users from diverse linguistic backgrounds.
5. API-First Approach: With an API-first approach, featureOS empowers developers and integrators by offering access to almost all features via APIs, facilitating seamless integration with existing systems and workflows.
6. Integration Capabilities: featureOS seamlessly integrates with leading platforms such as Salesforce, Intercom, and more, enabling businesses to leverage their existing infrastructure and workflows within the featureOS ecosystem.

Why choose featureOS?

1. In-App Feedback Widgets: Easily collect customer feedback with convenient in-app widgets.
2. Categorization of Feedback: Organize feedback efficiently by categorizing it into different categories on Feedback boards.
3. Anonymous Feedback Submission: Allow users to submit feedback anonymously for increased transparency.
4. Fast Response Times: Experience super-fast response times with feedback widgets, ensuring timely feedback collection.
5. Sync with Kanban Roadmap: Automatically synchronize feedback boards with Kanban Roadmaps for seamless workflow integration.
6. Multiple Roadmaps: Create seperate roadmaps for customers, internal teams, and investors and prioritize them as you need.
7. Custom Sync Rules with JIRA: Create custom sync rules between JIRA and featureOS for enhanced project management.
8. Customer Feedback Sharing: Enable users to share the status of feedback with their customers, fostering transparency and engagement.
9. Hosted Changelog Portal: Announce new product updates through a hosted changelog portal.
10. Customizable Changelog Widgets: Customize changelog widgets to align with your brand identity.
11. Powerful Changelog Editor: Benefit from a rich, powerful, and beautiful changelog editor for creating engaging updates.

Limitations of featureOS

1. Currently, featureOS is best suited for small-scale businesses, midlevel businesses and startup businesses, although efforts are underway to optimize the software for large enterprises.

featureOS’s pricing

featureOS offers straightforward pricing plans, starting with a 14-day free trial , extendable by an additional 7 days. The basic subscription plan begins at $29 per month, providing access to a range of exciting features. Additionally, featureOS offers two other subscription plans: Take Flight at $79/month, ideal for rapidly growing teams, and Fly High at $149/month, tailored for larger teams. Each plan includes a wide range of features and here’s a detailed feature breakdown, ensuring businesses of all sizes find the perfect fit for their needs.

2. Upvoty

Upvoty emerges as a top alternative to Canny, focusing on streamlining customer feedback management for businesses. It simplifies the process of collecting, prioritizing, and addressing suggestions, empowering companies to gain valuable insights from their users and make informed decisions to improve their offerings.

Features of Upvoty

1. Feedback Boards: Access dedicated feedback boards to gather and organize user suggestions and ideas, facilitating collaboration and discussion among stakeholders.
2. Website Widgets: Embed customizable website widgets to seamlessly collect feedback directly from users visiting your website, enhancing accessibility and engagement.
3. Roadmap Visualization: Utilize the roadmap feature to visually represent upcoming features and developments, providing transparency and insight into the product’s future direction to stakeholders and users.
4. Changelog Integration: Maintain transparency and accountability with a built-in changelog, enabling users to stay informed about the latest updates and changes made to the product, fostering trust and confidence.

Why to choose Upvoty?

1. Intuitive Interface: With a simple and intuitive interface, Upvoty ensures a user-friendly experience for all users.
2. Effective Prioritization Features: Upvoty’s prioritization features enable businesses to effectively manage and prioritize feedback based on importance.
3. Cost-Effective Solution: Upvoty provides a cost-effective feedback management solution, offering subscription plans starting at $15 per month.

Limitations of Upvoty

1. Negative Reviews: Upvoty has received more negative reviews, indicating areas for improvement in the platform.
2. Lack of Updates: Users express concerns about the lack of new feature updates and product development, suggesting potential stagnation in the platform’s evolution.
3. Limited Value for Money: Some users feel that Upvoty does not provide sufficient value for the price paid, raising questions about the cost-effectiveness of the solution.
4. Inactive Developer Team: There are reports of an inactive developer team, indicating potential challenges in addressing user feedback and implementing improvements.

Upvoty’s pricing:

Upvoty offers a range of subscription plans, starting at $15/month for basic features. For those requiring advanced functionalities, the Unlimited Power plan is available at $99/month.

3. Frill

With its intuitive design and comprehensive support, Frill emerges as one of the top options among Canny’s alternatives. Boasting an updated and modern user interface, Frill offers simplicity and ease of use. While it offers numerous appealing features, it’s important to consider Frill’s drawbacks as well.

Features of Frill

1. Customer Feedback Idea Board: Utilize a dedicated platform for collecting and organizing customer feedback, providing a centralized space for users to submit and discuss ideas and suggestions.
2. Idea Upvoting and Commenting: Foster engagement and collaboration by allowing users to upvote and comment on ideas, enabling transparent prioritization and discussion of feedback.
3. Roadmap Visibility: Offer customers visibility into the product roadmap, enabling them to view and comment on upcoming features and developments, fostering transparency and alignment with user expectations.
4. Product Announcements: Keep users informed and engaged with product announcements, ensuring timely communication of updates and enhancements.
5. Website Widget: Enhance accessibility and engagement by embedding a website widget, enabling users to provide feedback directly from the website interface.

Why to choose Frill?

1. User-Friendly Interface: Frill boasts a user-friendly interface, ensuring a smooth and effortless user experience.
2. Customizable Feedback Widgets: Businesses can customize feedback widgets to align with their branding and specific requirements.
3. Detailed Analytics and Reporting: Frill provides robust analytics and reporting tools, offering valuable insights into feedback trends and user sentiment.
4. Enhanced Customization Options: Frill offers extensive customization options, allowing businesses to tailor the platform to their unique needs and preferences.

Limitations of Frill

1. Limited Filtering System: Frill’s filtering system may be limited in its functionality, potentially hindering users’ ability to efficiently manage feedback.
2. Lack of Prioritization of Feedback: Frill may not offer a prioritization system for feedback, making it challenging for businesses to focus on addressing the most critical issues.
3. Slow Feedback Portal: Users have reported that the feedback portal in Frill can be slow, impacting the responsiveness of the platform.
4. Absence of a Separate Moderation Dashboard: Frill may lack a separate dashboard for moderating and managing feedback, potentially complicating the feedback management process.

Frill’s Pricing

Businesses have the option to choose Frill’s premium subscription plan, starting at $349/month, to access an expanded set of features and capabilities. For those with simple feedback management needs, Frill offers its basic plan priced at around $25/month. Frill also offers other two subscription plans priced at $49/month and $149/month. You can choose the preferred pricing plan and experience the features it supports.

4. Sleekplan

Sleekplan presents an economical alternative to Canny, particularly suitable for startup ventures and small-scale organizations. Its website widget enables gathering feedback from multiple website visitors, with a primary focus on NPS and CSAT.

Features of Sleekplan

1. Simplified User Experience: Enjoy an intuitive and user-friendly interface, ensuring effortless navigation and accessibility for all users.
2. Streamlined Feedback Management: Efficiently collect and prioritize customer feedback, enabling businesses to identify and address key concerns and suggestions effectively.
3. Real-time Insights: Empower businesses to make informed, data-driven decisions by leveraging insights from real-time feedback collection and feature tracking.
4. Dynamic Feedback Monitoring: Gain real-time insights into user sentiments and feature performance by monitoring the feedbacks given by your customers.

Why to choose Sleekplan?

1. Customizable Feedback Forms: Sleekplan offers customizable feedback forms, allowing businesses to tailor them to their specific needs and preferences.
2. Seamless Integration Capabilities: The platform seamlessly integrates with various tools and platforms, enhancing workflow efficiency.
3. Team Collaboration: Sleekplan facilitates collaboration among team members, enabling them to work together effectively on feedback management.
4. Responsive Customer Support: Users benefit from responsive customer support, receiving assistance promptly for any questions or issues they encounter.

Limitations of Sleekplan

1. Less Customization Options: The platform offers fewer customization options compared to some alternatives, limiting flexibility in tailoring the user experience.
2. Lack of Duplicate Feedback Detection: Sleekplan does not detect duplicate feedback entries, potentially leading to inefficiencies in managing feedback.
3. No Bulk Editing Support: Users cannot perform bulk editing of feedback entries, which may slow down the feedback management process.

Sleekplan’s pricing

Sleekplan provides an affordable subscription option, starting at just $13 per month, making it accessible to businesses of varying sizes and budgets. Despite its affordability, it delivers comprehensive feedback management tools to meet the needs of its users.

5. Rapidr

Rapidr emerges as a compelling alternative to Canny, offering users the ability to track feature requests and gather feedback in a centralized platform, enhancing their understanding of customer needs.

Features of Rapidr

1. Private Idea Boards: Securely manage confidential submissions with private idea boards, ensuring sensitive feedback remains confidential and accessible only to authorized personnel.
2. Proxy Voting for Customer Service Teams: Empowers customer service teams to cast votes on behalf of customers, streamlining the feedback collection process and ensuring all voices are heard, even those unable to directly participate.
3. Built-in Authentication: Ensure secure user identification with built-in authentication mechanisms, enhancing data security and user privacy by verifying user identities before accessing feedback portals or submitting ideas.
4. Merge Duplicate Ideas: Streamline feedback tracking and management by merging duplicate ideas, reducing clutter and redundancy in idea boards, and improving overall efficiency in feedback analysis and implementation planning.

Why choose Rapidr?

1. Cost-Effective Solution: Rapidr provides a cost-effective feedback management solution, making it accessible to businesses of all sizes.
2. Support for Varying Workflows: The platform accommodates varying workflows, ensuring flexibility in how users manage feedback and feature requests.
3. Ease of Use: Rapidr boasts a user-friendly interface, making it easy for users to navigate and utilize its features effectively.
4. Customization Options: Rapidr offers robust customization options, allowing users to tailor the platform to their specific requirements and preferences.

Limitations of Rapidr

1. Limited Integrations: Rapidr supports only a limited number of integrations, potentially restricting its compatibility with other tools and platforms.
2. Ongoing Feature Development: Many features are still under development in Rapidr, which may limit its functionality compared to more mature alternatives.
3. Relative Newness: Rapidr is relatively new to the market, which could raise concerns about its stability and reliability compared to more established competitors.
4. Lack of SOC2 Compliance: Rapidr does not currently offer SOC2 compliance, which may be a consideration for users with specific security and compliance requirements.

Rapidr’s pricing

Rapidr offers affordable subscription plans to attract users. The basic plan starts at $49 per month, while the premium business plan costs approximately $199 per month. These pricing plans provide users with access to a range of features and capabilities tailored to their needs.

6. ProductBoard

ProductBoard emerges as a popular feedback management tool that serves as a potential alternative to Canny. It offers users the ability to consolidate various emails and feedback into a unified view, providing a comprehensive roadmap to aid in business growth.

Features of ProductBoard

1. Feedback Idea Boards: Utilize dedicated idea boards for collecting and organizing feedback from users, creating a collaborative space for ideation and suggestion submission.
2. Prioritization Analytics: Leverage analytics tools to prioritize feedback effectively, gaining insights into the significance and impact of different ideas or suggestions.
3. Roadmaps: Visualize and communicate product roadmaps, providing transparency and alignment on upcoming features, developments, and timelines.
4. Audience-Specific Portals: Create distinct feedback portals tailored for multiple audiences, ensuring a personalized and targeted approach to gathering feedback from different user segments.

Why to choose Productboard?

1. Comprehensive Product Management: ProductBoard offers robust product management capabilities, allowing businesses to effectively prioritize and manage their product roadmap.
2. Collaboration and Communication: The platform facilitates collaboration and communication among team members, enabling seamless teamwork and alignment on product priorities.
3. Customer-Centric Approach: ProductBoard adopts a customer-centric approach, ensuring that user feedback and needs are central to product development decisions.

Limitations of Productboard

1. Focus on Product Roadmap: ProductBoard primarily focuses on product roadmap management, potentially limiting its utility for businesses with broader feedback management needs.
2. Complex User Experience: Some users may find ProductBoard’s user experience to be overwhelming or challenging to navigate, which could impact usability and adoption.
3. Customer Satisfaction Concerns: The platform has received many negative reviews regarding customer satisfaction, indicating potential shortcomings in meeting user expectations.

ProductBoard’s Pricing:

ProductBoard offers a starting price point of $19 per month, making it an attractive option for startups and small businesses seeking efficient feedback management solutions at an affordable rate. For upgraded features and additional capabilities, users can subscribe to the premium plan, priced at approximately $59 per month. These pricing tiers provide users with flexibility in selecting the features that best suit their needs and budget.

7. Olvy

Olvy stands out as a feedback management tool that prioritizes understanding user intent and delivering appropriate solutions to feedback queries. With its user-friendly interface, Olvy aims to enhance user engagement while offering features for analyzing feedback and interactions. However, despite its strengths, Olvy does have some drawbacks that may pose challenges for its users.

Features of Olvy

1. Release Analytics: Benefit from built-in analytics and sentiment analysis for every published release note, providing insights into user responses and feedback.
2. Custom Domain Support: Tailor the standalone page’s domain to align with your product, ensuring a cohesive and branded user experience.
3. Custom CSS Integration: Enhance the appearance of release notes by incorporating Custom CSS to match your specific design preferences.
4. Invite Teammates: Foster collaboration by inviting teammates to work together and celebrate releases collectively.

Why to choose Olvy?

1. Improved Integration: Olvy excels in its integration capabilities, enabling seamless connectivity with other tools and platforms, enhancing workflow efficiency.
2. Feedback Analysis: The platform offers robust features for analyzing feedback and user interactions, providing valuable insights to businesses for informed decision-making.
3. User-Friendly UI: Olvy boasts a user-friendly interface, simplifying navigation and enhancing user experience, which can lead to increased engagement and adoption.

Limitations of Olvy

1. Navigation and Metric Understanding: Users may find it challenging to navigate Olvy and understand metrics, potentially hindering their ability to leverage feedback effectively.
2. Font Style Issues: The platform may use improper font styles, affecting readability and overall aesthetic appeal, which could impact user experience.
3. Irrelevant Functionalities: Some users may find that Olvy includes irrelevant functionalities that add complexity without adding significant value, leading to frustration and confusion.

Olvy’s Pricing:

Olvy adopts a pricing strategy aimed at providing accessible yet robust feedback management solutions. With scalable subscription plans starting at $48 per month, Olvy ensures businesses of all sizes can leverage feedback to drive growth and innovation.

8. Nolt.io

Nolt’s core functionality revolves around its feedback boards, serving as collaborative spaces where users can submit and discuss their requests. Through upvoting, users contribute to the prioritization of ideas, aiding businesses in deciding what to build next.

Features of Nolt.io

1. Feedback Idea Boards: Nolt provides dedicated spaces for users to submit their feedback and ideas, fostering collaboration and ideation.
2. Voting: Users can vote on feedback and ideas, allowing businesses to gauge the popularity and priority of various suggestions.
3. Roadmap: Nolt offers a roadmap feature, enabling businesses to visualize and communicate upcoming features and developments to users and stakeholders.
4. Streamlined User Experience: Nolt boasts a simple and intuitive user interface, ensuring ease of navigation and accessibility for all users.
5. Multi-Language Capabilities: The platform offers multi-lingual support, allowing businesses to engage with users from diverse linguistic backgrounds and cater to a global audience effectively.

Why to choose Nolt.io?

1. Integration Flexibility: Nolt seamlessly integrates with popular tools like Jira, Trello, Slack, Discord, and more, enhancing workflow efficiency and collaboration.
2. Single Sign-On: Users benefit from single sign-on functionality, streamlining the login process and ensuring a seamless user experience.
3. Custom Branding: Nolt offers custom branding options, allowing businesses to align the platform with their brand identity for a cohesive user experience.

Limitations of Nolt.io

1. Lack of Changelog or Announcements: Nolt lacks features for communicating changes or announcements to users, potentially leading to confusion or uncertainty about product updates.
2. Lacks Zapier Integration: The platform does not integrate with Zapier, limiting its connectivity with other third-party applications and automation possibilities.

Nolt.io Pricing

Nolt offers a premium subscription plan priced at $69 per month, catering to the needs of larger organizations with advanced feature requirements. Additionally, they provide a basic plan starting at $29 per month, making it accessible to small businesses and startups with more modest feedback management needs.

9. Pendo.io

Pendo stands out as a robust software solution, surpassing some of its counterparts, including Canny.io , in terms of functionality. It not only facilitates feedback management but also aids in onboarding processes.

Pendo offers a comprehensive suite of features, including product analytics, customer sentiment surveys, and in-app walkthroughs, all aimed at enhancing onboarding and feature adoption experiences. However, it’s worth noting that purchasing separate feedback and onboarding tools might be more cost-effective for some users.

Features of Pendo.io

1. User Onboarding: Pendo facilitates user onboarding processes, ensuring smooth and efficient user adoption of products or services.
2. Large-Scale Feedback Analysis: The platform offers robust capabilities for analyzing feedback on a large scale, providing valuable insights into user sentiments and preferences.
3. Feature Prioritization: Pendo enables businesses to prioritize product features effectively, ensuring alignment with user needs and strategic objectives.
4. Session Recordings and Replays: Users can utilize session recordings and replays to gain deeper insights into user interactions and behaviors within the product.
5. Enterprise-Scale Support Package: Pendo offers an enterprise-scale support package, available for purchase separately, to meet the needs of large organizations requiring additional support and assistance.

Why to choose Pendo.io?

1. Comprehensive Product Management: Pendo consolidates various product management features, offering a unified solution for feedback management, analytics, and onboarding.
2. Professional Services Team: Users have access to a professional services team for training and implementation support, ensuring a smooth adoption process.

Limitations of Pendo.io

1. Limited User Guide Features: While Pendo offers user guides, they may not be as robust as dedicated user onboarding tools like Chameleon.
2. Product Analytics: Some users may find that Pendo’s product analytics features do not match the capabilities of industry-standard tools like Mixpanel.
3. Does not have explicit pricings: Their lack of explicit pricing plans makes the users uncomfortable and search alternatives to Pendo.

10. Supahub

Supahub is a versatile customer feedback management tool equipped with a plethora of functionalities, such as customizable feedback forms, automated feedback analysis, and seamless integrations with various other tools.

Features of Supahub

1. Public roadmap: Showcases upcoming features and gathers feedback via a public roadmap.
2. Active changelog: Rapidly communicates new features and updates through the product changelog.
3. Advanced functionalities: Includes functionalities such as board privacy control, feature prioritization, and internal comments.
4. Prioritization matrix: Utilize the prioritization matrix to ensure that each new feature contributes value, or face the possibility of being eliminated altogether!

Why to choose Supahub?

1. Feedback management: Effortlessly gather and streamline customer feedback into a centralized hub.
2. Feature Prioritization: Determine feature priorities by assessing their impact and value to customers.
3. Gains customers’ trust: Foster customer loyalty by engaging them in product development endeavors.
4. Sharing roadmap: Promote transparency by sharing the product roadmap with customers.

Limitations of Supahub

1. Feature request management: Incompatible with businesses favoring spreadsheet-based feature request management.
2. Potentially excessive for startups and small teams: The extensive features and capabilities of Supahub might be more than what startups and small teams require, leading to unnecessary complexity.
3. Quite costly: The pricing of Supahub could be considered relatively high, which might pose a budgetary challenge for some users, especially those with limited financial resources.

Supahub’s pricing

Supahub provides various pricing plans starting at $15 per month, enabling teams to adjust their usage as required. Additionally, users can take advantage of a free trial period to test the platform before opting for a paid subscription. Their premium subscription starts from $65 per month. This plan gives access to unlimited feedback boards and priority support.

11. UserVoice

UserVoice serves as a comprehensive feedback management system tailored specifically for SaaS companies, providing a platform to gather feedback from diverse sources. Ideal for large enterprise SaaS companies, UserVoice facilitates the collection and management of feedback from both customers and internal teams.

Features of UserVoice

1. Feedback Portal: UserVoice offers a dedicated feedback portal where users can submit their suggestions and ideas.
2. Multiple Feedback Collection Channels: The platform allows feedback collection through various channels including Slack, feedback widgets, and API integrations.
3. Feedback Analysis: UserVoice provides tools for analyzing feedback, enabling businesses to gain valuable insights into user needs and priorities.
4. Roadmap: Users can visualize product roadmaps, facilitating transparency and alignment on upcoming features and developments.
5. Internal Status Updates: UserVoice supports internal status updates, ensuring collaboration and communication between product, marketing, engineering, sales, and customer success teams.

Why to choose UserVoice?

1. Feature Prioritization: UserVoice helps businesses prioritize features based on feedback received, ensuring alignment with user needs and preferences.
2. Analytics: The platform offers analytics on submitted feedback, allowing businesses to track trends and make data-driven decisions.
3. Collaboration Across Teams: UserVoice fosters collaboration and alignment between different departments within the organization, enhancing cross-functional teamwork.

Limitations of UserVoice

1. Lack of Changelog or Announcements: UserVoice does not include features for communicating changes or announcements to users, potentially leading to confusion or uncertainty about product updates.
2. Limited Affordability for Small Businesses: The pricing plans may not be affordable for small businesses, with the Essentials plan starting at $699 per month when billed annually.

UserVoice’s Pricing

UserVoice offers two main subscription plans. The Essentials plan costs $699 per month when billed annually and covers up to 200 users providing feedback. The Premium plan, priced at $1399 per month, covers up to 5000 users offering feedback.

As the premier alternative to Canny, featureOS stands out with its comprehensive feature coverage and additional functionalities. With feedback boards for efficient feedback collection, seamless integrations to automatically synchronize feedback, a roadmap for strategic product planning, and a changelog for transparent release updates, featureOS offers a complete suite of tools to meet all your product management needs.

For existing Canny customers, featureOS provides a seamless transition with a migration process completed in less than 24 working hours, ensuring minimal downtime. Experience featureOS’s unparalleled customer support and reach out for assistance whenever needed.

Don’t miss out on the opportunity to streamline your product management process with featureOS. Give it a try today and unlock the benefits of best-in-class features and support.