How to set up auto-select boards

Enabling the Auto select Board option from Board settings presents your customers with the default Board chosen in the New Post form, to post their feedback to.

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If disabled, the customer will have to manually select the Board that they wish to post their feedback in.

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Here's how to enable this option:

  • Sign into your Hellonext account and then visit your Dashboard.
  • Click on the Boards section on the left panel
  • Toggle to the Settings tab
  • Scrolling down to Additional Settings, you will find the enable option for Auto Select Board.

Here’s a screen recording which will take you through these steps:

Seems rather easy and simple to follow doesn’t it? That’s because it is! Do feel free to reach out to us if any queries should arise! :)

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