TradingLite Logo

Next-gen cryptocurrency
trading analytics software.

Company URL

tradinglite.com

Founded

2019

Industry

Crypto

With Hellonext since

2021

TradingLite

"Hellonext helps maximise the confidence in direction of our key business decisions."

Challenges they faced

Successfully operating TradingLite within the fiercely competitive crypto space, is highly dependant upon our ability to maintain a proactive approach with our user-base. To consistently achieve this, we experimented with a variety of feedback, roadmap and change-log solutions.

Despite adopting various, sometimes all-in-one integrations, we’d often feel each aspect seemed disjointed from another. Dissatisfied, we would resort to finding yet another new solution, often at the cost of our own development time and resources.

At times, having to in effect manage the feedback, roadmap, change-log, release, process ourselves, not only defeated the purpose of these supposed integrations entirely, the speed in which we could exceed our community’s ever-evolving expectations, critical to our competitive edge, was unnecessarily hampered.

How Hellonext helped

Having made the switch to Hellonext just over a year ago, our ability to assess, prioritise, implement and publish our product updates, has never been easier.

In terms of our user’s interaction, fully authenticated feedback via feature requests have spawned a greater sense of community with respect to both presence and discussion not only amongst themselves, but directly with the whole team at TradingLite.

The ease with which our users can create, discuss and vote upon posts has increased the quality of the feedback we receive, which has led to far more insight to our customer’s requirements. This in turn maximises the confidence in direction of our key business decisions.

Internal communication, assignment, status update, automatic generation and subsequent publish of our change-log, keeps both our team focused and our users informed and notified of the direct impact they make to TradingLite’s goal of delivering industry leading data analysis.

In short, Hellonext is an integral asset to not only our workflow, but ultimately strengthening the relationship with our user-base, and consequently our business as whole.

TradingLite Signature Logo

Team TradingLite

Get started
with Hellonext — for free

Hellonext bundles four powerful modules into one platform — helping you and your team get the right insights to build a customer-centric product.

Get Hellonext for free

Free plan available • Setup in <2 mins