Building Hellonext | 28 May, 2022

What's new: Real-time collaboration

Hellonext, Inc.

Karthik Kamalakannan

Thousands of people rely on Hellonext everyday to collaborate with their customers about a feature requests. This means, hundreds of product managers have Hellonext pinned in their browser tab at any given time. This makes us happy, and sort of helps us understand how important Hellonext is for these product managers.

A few weeks ago, we sat down to see how we can improve the experience for people who hate refresh buttons to know what change has happened in their page. For example, you have a great feedback from your customer on Hellonext, and you reply to that post with your thoughts. Until today, you would know if a customer has responded to your comment via email or through our third-party integrations. While this is great in some ways, we can do better.

Starting today, comments and status updates update in real-time. You don't have to refresh your browser every time you want to know when a new comment gets published by your customers or other team members. This is just the beginning of the real-time updates we are bringing to Hellonext, and over the next few weeks, we aim to make as many elements of Hellonext real-time as possible to help you collect feedback from customers even better.

Besides this, we have also made some important upgrades to your existing features, and here's a quick overview of what's new on Hellonext:

  • Recent activities in Admin Dashboard now shows even more information about the activities.
  • Improved navigation in the Admin Dashboard. Now, all the navigation elements are grouped together contextually.
  • Fixed an issue with merge posts.
  • Improved roadmap view in dark mode.
  • Improved performance of merge posts workflow by 2x.

Next week, we are aiming for even bigger things, and you can take a peek at the Hellonext Public Roadmap here ↗

Last updated: December 6th, 2022 at 10:08:37 AM GMT+0

Hellonext Blogpost Author Profile

Karthik Kamalakannan

Karthik is the Founder of Hellonext. He has helped prioritize customer feedback to build great products since 2006. Today, he helps product companies build data-informed products with Hellonext.

Get started
with Hellonext — for free

Hellonext bundles four powerful modules into one platform — helping you and your team get the right insights to build a customer-centric product.

Get Hellonext for free

Free plan available • Setup in <2 mins