Hear from our team of engineers & experts only on Hello.

Benefits of Transparent Feedback

Your customers’ needs, preferences and expectations are certainly going to evolve over time. After all, it all comes down to the ability to manage those ideas in a systematic manner. But is feedback always good in all forms? Not necessarily.

The secret of transforming customers into promoters

Though there is a myth that selling products is done by the marketing and selling team, the true fact lies in the fact that customers are the one who does effective marketing for your business.

6 Reasons how in-app feedback helps you build a great product

In the era where most of the work is done with the assistance of an app, building the right product isn’t a cake walk. To make the time and effort put in the development of each feature worthwhile, it is important to analyze how you well match your customer requirements to the customer experience.

Choosing the best feedback tool for 2019

We all know about the importance of feedback and how it supports in being successful. Choosing the right tool for user feedback management for your organization is significant as it defines the success and the efficiency at which you handle customer feedback.

What's new this December - Product Updates for hellonext

Stay current with hellonext product updates. Find out how we’re always improving our user’s experience with new features & functionality.

How poor management of feedback leads to product failure

Every company starts building products with a motive to deliver the best customer experience but not everyone succeeds at doing that.

UnderstandBetter team saves 10 hours a week with hellonext

UnderstandBetter’s teams work closely with their customers to gather feedback about the product, improve and iterate as quick as they can.

5 things to do when you have too many feature requests and you can’t decide

We live in a world with a paradox of choices and concluding a decision quickly is hard.

5 Rules for responding to customer feedback

“Customer service should not be a department, It should be the entire company”