Kraftful is limited to just analyzing feedback, and it is slow. featureOS in contrast is a complete platform to collect feedback, analyze feedback, and act on feedback without overloading your team.
Powerfull. Fully featured. Affordable.
Expensive. Slow. (Very) Limited.
Feature | featureOS tier | Kraftful tier |
---|---|---|
Pricing | $149/month (Highest, Predictable) | $15/month + $0.03/credit (Dynamic Pricing) |
Hosted Feedback Portal | Yes | No |
Feedback Sources | 11 Sources | 3 Sources (Limited Functionality) |
No. of Feedback Posts | Unlimited | 500 posts only |
AI Assistant | Orbit AI (Own AI Model) | OpenAI (Shares data with OpenAI) |
Managers | 20 free + $5/mo for add-on | 1 free + custom $ for add-on |
User Segmentation | Yes | No |
Remove Branding | Yes | Cannot Remove Branding |
Custom Statuses | Yes | No |
Private Comments | Yes | No |
Salesforce Integration | Yes | No |
Poor Customer Experience | No | Yes |
Feature | featureOS tier | Kraftful tier |
---|---|---|
Annual Discounts | 2 months free | No Annual Contract |
Live Chat Support | Yes | No |
Phone Support | Enterprise Plan + SLA | Yes |
Security Review | Yes | Yes |
Custom onboarding | Yes | No |